Popular Articles
Tablet is showing the Language Select Screen (Chinese/English)
It is not a bug! This situation comes when you press the volume Key while switching on the device this takes you to the factory reset mode, Please reboot the device to start Normally.
What if a student ID is deleted? Can it be recovered?
Yes! Just create the Student ID with same roll number,It will fetch the synced data from Pi.
Content related issues
Content related issues Issues or requests related to content for example:- In many activities or videos, the audio does not work In many assessments, the Question and Image do not match In many activities, the Images in the chapter are incorrect ...
My CG Slate shows External Id is not a valid field whenever I switch it on.
My CG Slate shows External Id is not a valid field whenever I switch it on. To resolve this issue please follow the process described below:- 1- Perform the Report issue process (Link to the article) and note down your ticket number. 2- Call on our ...
How Can I License my CG Slate
Licensing CG Slate Important Note-To license your CG Slate app you must have valid license in form of QR code. To license your CG Slate, please follow the process described below:- 1- Connect your device with Internet. (Article on how to connect your ...