Black Screen (Timer : 00)

Black Screen (Timer : 00)


Hi,

In Order to Resolved this issue please follow the below steps mentioned below-:

  • First you need to check the Cg App version if the version is 12.3 then follow step 2.

  • Note down the student ID, Grade and  Udise CODE and  share with us.

  • Uninstall the app

  • Install  the apk which link mentioned below:

https://drive.google.com/file/d/1pJDAYRNEOFZdFTjURfxNq_bZM6SZvQyd/view?usp=sharing


  • Once the CG app is installed, scan the license that has been shared with you.


Note: If the CG App version is 12.1 and still this issue is persists, please contact our Helpline team over Group

Info
If still a problem persists please contact our Helpline team over Group.