What you can do if the syncing process is taking a lot of time:-

Solution : -   

1. Please follow the process as mentioned below :-           
2. Please check the time and date of your system, if it is showing wrong then correct it.         
   
3. Check the size of data folder should be around 37.5 gb. (As per The ICT Manual)
   
4. There should be no data folder inside of data folder.
   
5. If the data folder is not created inside the data folder, then check whether the seven components have been installed by command 
   

docker ps -a

1. After that restart the system and start the syncing process again.
   
2. (In this process, we will not do the process of token verification again, we will only do the process of customer support again.)
   
3. If seven components have not arrived then please follow the troubleshooting step no.(A) 
   

A. All 7 Names not coming in Point 6 of section 2.5 Installing the PAL software

Solution :-

1. Download install_docker_ffmpeg_others.sh
   
2. Download run_image_linux.sh
   
3. Transfer both files to the “Documents/delivery” folder, Open the terminal in the folder “Documents/delivery”, and execute the command :-
   

./install_docker_ffmpeg_others.sh

1. It will take around 10-15 mins for this process to complete.
   
2. Open the terminal in the folder “Documents/delivery”, and execute the command :-
   

./run_image_linux.sh 

1. It will take around 5-10 Mins for this process to complete.
   
2. Now start from section 3- school registration on CG LMS.
   
3. Please note this :  
   
4. “The syncing process totally depends upon internet speed.”
   
5. “If the data folder is created inside the data folder then follow these process":-
   
6. Open the terminal in documents/delivery and run these command :-
   

mv data data1

mv ./data1/data .

1. (After that run the command in Document/Delivery, if you see two data folders in Document/Delivery then check the data folder size and delete the smaller size data folder.)
   
2. Then reinstall ICT and sync again.( please verify the token )
   

After that even if the problem is not resolved then please contact The CG support team.

• Related Articles

• While opening the link http://localhost:4201/ you face one of the error :- (A) Internal server error , (B) System is busy syncing another client and (C) Handshake Lms live error

  Solution :- If this error message comes while running the command in the terminal, then please follow the process as mentioned below:- Please check date and time of the system Also please change the internet connection After that please close the tab ...

• While running command you face error in terminal "Unable to lock the administration directory,is another process using it?"

  Solution :- If this error message comes while running the command in the terminal, please follow the process as mentioned below:- Some background update is going on, please wait for some time, and run the command again, and please do not restart the ...

• When video sound is not coming in ICT system then follow this process :-

  Solution : - Please follow the process as mentioned below: Please check the speaker and speaker wire in the computer system. Please check youtube sound is coming or not coming. (a) If Youtube sound is coming :- Follow the reinstall Chromium browser ...

• MB-ICT_FAQ_Guide

  MB-ICT_FAQ_Guide (मिशन बुनियाद -आईसीटी सामान्य प्रशं गाइड) Normal Sentence - Black सामान्य वाक्य - काला Error - Red त्रुटि - लाल Terminal Codes - Orange टर्मिनल कोड - नारंगी Links - Blue कड़ियाँ - नीला Table of contents (विषयसूची):- S.No. (क्रं.स.) ...

• System related issues(सिस्टम से संबंधित मुद्दे) in MB_ICT_PAL_Rajasthan.

  System related issues(सिस्टम से संबंधित मुद्दे) in MB_ICT_PAL_Rajasthan. Normal Sentence - Black सामान्य वाक्य - काला Error - Red त्रुटि - लाल Terminal Codes - Orange टर्मिनल कोड - नारंगी Links - Blue कड़ियाँ - नीला Table of contents( विषयसूची ):- ...