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Forgot Admin Pin
To request Admin Pin, Please contact customer care our helpline 011-40747485 (Mon-Fri, 10AM-6PM) with admin code and hardware ID.
Change Admin Details
To Change Admin details please follow these steps:- Click on Admin Profile enter Admin pin Click on Admin Profile Change Below details Name of the teacher Create a 4 digit pin for account Enter Teacher/Admin code Tick on Terms and Condition Click on ...
My CG Slate shows Invalid SD Card / OOPS we cannot locate the Module whenever I switch it on.
My CG Slate shows Invalid SD Card whenever I switch it on. To resolve this issue please follow the process described below:- 1- Perform the Report issue process (Link to the article) and note down your ticket number. 2- Call on our IVRS number ...
CG Slate App is not Showing
If CG Slate App is not showing up on your device please download it from Play store using below provided link. https://play.google.com/store/apps/details?id=com.cgslate.app.b2bNew&hl=en_IN&gl=US Once installed please reachout to our customer care ...
How to Set New PI & SD Cards
Setting up New Pi consists of several steps, let us do it Step by step. Before we start we would need the list of things provided below:- 1-Raspberry PI 2-Pi Case/Cover 3-Charging adapter & Cable 4-SD card for PI 5-A device with Facilitator app ...