Not able to connect the system to the internet

Not able to connect the system to the internet

  1. Check if the LAN cable is properly connected or if the correct Wi-Fi network is selected.

  2. Restart your computer and try connecting again.

  3. Report the issue to the AMC vendors with the help of school if the connection problem continues.

    • Related Articles

    • Not able to catch the monster

      Check your internet connection to make sure it is stable. Ensure that you have completed all the stages in the mission and that they are green and not any other colour. Restart the SwiftPAL app to clear any session errors. Try logging out and logging ...

    • The Internet is connected but unable to run PAL

      Ensure your internet connection is active and working. In the case of a desktop app, on your computer, open fast.com or speedtest.net to see the net speed. In case of the Android app, check the icon that is shown inside the SwiftPAL app It should not ...

    • Not able to click on the submit button OR Unable to go on next page

      Ensure your internet connection is stable and active. Restart your Chrome browser to refresh the session. Clear your browser cache if the button still does not work. Reference:- How to Clear Cache on Chrome on Windows 11 If the problem persists, ...

    • The system is not powering up

      Ensure that the power cable is securely plugged in. Restart the computer or try plugging the power cable into a different outlet. Report the issue to AMC vendors if the system does not power up.

    • Headphone is not connecting with the system

      Check if the headphone is properly connected to the PC (wired or Bluetooth). Restart the computer and check again. Report the issue to AMC vendors if the headphones still don’t connect.