Sync to server - Takes too long - sometimes as much as 4 to 5 days and 40 to 50 tries. No error message displayed, so we are unable to tell what went wrong

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• Something went wrong even after (even after entering correct licence)

  Something went wrong even after (even after entering correct licence) To resolve the above problem please follow the step below :- Ask to Delete the CG Slate app. Reinstall the CG slate App. If problem persist follow the step below Create the list of ...

• Get School Data- Takes too long and then fails repeatedly. Unable to tell if data from school has been downloaded onto the Facilitator App

  Step-1 Check if you have the latest version of Facilitator App Step-2 Make sure that latest Download data was performed and push updates happened to Pi. Step-3 Check that Pi is on a stable connection. Step-4 If gets school data shows failed then the ...

• Push Updates - Upgrades do not work easily. Often, one or more tablets do not get upgraded in each school and require multiple tries. There is no error message to understand what goes wrong

  Push updates from facilitator app are different than of Updates on the Tablets Note:- Push update is meant to Update Pi only.

• Every time I Sync the data message “Send Report Failed” Comes

  Every time I Sync the data message “Send Report Failed” Comes To resolve this issue please follow the following steps 1-  First of all check if the the network to which your device is connected is working properly or not (You can do it by simply ...

• Slow Login - Student login takes a very long time, many times over 5 minutes

  Step-1 Make sure not everyone is logging in at the same time. Step-2 Check internal space of Tablet. it should be 4 GB available space. To Check Internal Storage of Tablet,please follow the process provided below:- 1)Go to Home Screen by pressing ...