What if I get a "Content Files Not Found" error during registration?

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• What should I do if an "Invalid Registration Code" error appears?

  If the app does not accept your registration code, please follow these verification steps to resolve the issue: Check UDISE Code: Ensure the UDISE Code entered in the app exactly matches the one used to generate the code. Even a single digit error ...

• What happens if the installation files (or swiftclass folder) are not in the correct folder or if the content is missing?

  If the "SwiftClass" folder is not placed correctly in your Documents folder, or if the content zip is missing, the application will not be able to find the pre-loaded lessons. To resolve this, the app will automatically try to download all the ...

• Where should the application files be placed before installation?

  Please Copy all files from the pen drive into the C drive:\Users\<YourUsername>\Documents folder. Ensure the SwiftClass folder (containing the content zip, database, and icons) is correctly placed in the Documents folder of C drive in your device. ...

• What if the registration code shows incorrect?

  Registration code will show incorrect only if UDISE code entered is not the same for which code is generated. If everything is correct and still such issue occur connect with our technical support team with the required details (or) contact our ...

• My UDISE and Registration Code are correct, but registration still fails. What should I do?

  If registration fails despite correct details, check that your internet connection is stable and active. Make sure your UDISE code entered is correct and confirm that the Registration Code was generated for the same device you are using. If ...