What should I do if the uninstallation wizard says "SwiftClass is running"?
The uninstallation wizard advises that you must make sure SwiftClass is not running before starting the uninstallation. Ensure you have closed the application window before attempting to uninstall.

If everything is correct and the issue still persists, please contact our technical support team with the required details, (or) call our helpline number 011-40747485 to raise your concern.
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How do I know the uninstallation was successful?
The uninstallation is considered successfully completed only once you delete the "SwiftClass" folder from your Documents directory. If everything is correct and the issue still persists, please contact our technical support team with the required ...
Is the uninstallation complete once the progress bar finishes?
No. After the wizard finishes, there is a mandatory manual cleanup step required to complete the process successfully. If everything is correct and the issue still persists, please contact our technical support team with the required details, (or) ...
I have found "SwiftClass" in the list. How do I remove it?
Click on the three dots (menu icon) located next to the SwiftClass app name. From the dropdown menu, select "Uninstall”. When the pop-up confirmation appears, click "Uninstall" again. If everything is correct and the issue still persists, please ...
Why do I need to copy a folder named "SwiftClass" to my computer to install GShala+?
The "SwiftClass" folder is the core of the application; it contains all the essential files needed for the application to work offline. The application officially becomes G-SHALA+ once you complete the registration using your school’s UDISE code and ...
I don’t have enough space in my C: drive. Can I change the SwiftClass folder location?
Yes, you can. However, the initial installation and registration must be done on the C: drive. Once the app is successfully registered, you can move the data folder to another drive (like D: or E:) by following these steps: Open the App: Launch ...