General
Screen Goes Black and Player times shows 00:00 whenever I try to open any Video in CG Slate.
Screen Goes Black and Player times shows 00:00 whenever I try to open any Video in CG Slate. To resolve this issue, please follow the process described below:- Important Notice- To Update CG Slate your device must be connected to internet. 1- Perform ...
The battery of my device is draining too fast
The battery of my device is draining too fast To resolve this issue follow the steps described below:- 1- Remove the device from its cover if any. 2- Check if it is heating up near SD card slot. 3- If it is heating up near the SD card slot open it. ...
Touch of my device is not working
Touch of my device is not working If the touch of your device is not working then first of all inform your “Admin” about the issue after that you can opt for any of the 2 options as per your ease. 1- Repair the Screen. 2- Change the device.
Updating CG Slate App
Updating CG Slate App Important Notice- To Update CG Slate your device must be connected to internet. Link to the Article. Update CG Slate using Google Play Store To update the CG Slate app using Play store follow the process described below:- 1- Go ...
Voice coming from both headphones & Device
Voice coming from both headphones & Device If you are facing with this issue please follow the following process to resolve it. 1- Go to Home Screen by pressing Home key. 2- Enter Admin Pin. 3- Go to Settings. 4- Go to Apps 5- Go to Manage Apps 6- ...
Whenever I touch on screen it started to tell me about the function of the Icon which I am touching
Whenever I touch on screen it started to tell me about the function of the Icon which I am touching This issue can be resolved by following process described below:- Important Note:- This happens when your device enters into Talk Back mode, in this ...