How to perform Report Issue in CG Slate
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How to check CG App Version
Hi, To check CG App version follow the below steps:- Go to setting Click on App & Notification Click on Cg App Scroll down to see the App Version. If still a problem persists please contact our Helpline team over Group.
Something went wrong even after (even after entering correct license)
Hi, In order to resolve this issue please follow the steps mentioned below-: Change the internet connectivity and try again. If Issue persists then follow step no 2. Reinstall the CG slate App and try again. If still a problem persists please contact ...
Gender Is a Required Field
Hi, To Resolve this issue follow the steps mentioned below:- Uninstall the CG App. Install The App Scan the same licence. If still a problem persists please contact our Helpline team over Group.
Black Screen (Timer : 00)
Hi, In Order to Resolved this issue please follow the below steps mentioned below-: First you need to check the Cg App version if the version is 12.3 then follow step 2. Note down the student ID, Grade and Udise CODE and share with us. Uninstall the ...
How to Add more student In a device
Hi, To Resolve this issue follow these steps:- Click on CG App. Go to Admin Profile. Click on Admin Profile to create more accounts in a tablet. 4. Click on the “+” icon to add a student account on a tablet. Enter the student Id which you want to ...