My CG Slate shows External Id is not a valid field whenever I switch it on.
My CG Slate shows External Id is not a valid field whenever I switch it on.
To resolve this issue please follow the process described below:-
1- Perform the Report issue process (Link to the article) and note down your ticket number.
2- Call on our IVRS number (+9111-40747485) and tell us your ticket number.
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