What should I do if a 3D simulation screen gets stuck or stops responding?
3D simulations use a lot of computer memory, so they may freeze occasionally. If this happens, press the Esc (Escape) key to close the simulation window. While a simulation is loading, avoid switching windows or minimizing the app, as this can cause crashes. After returning to the main menu, try reopening the simulation. If freezing happens often, close other programs running in the background to free up memory for GShala+.
If everything is correct and the issue still persists, please contact our technical support team with the required details, (or) call our helpline number 011-40747485 to raise your concern.
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