Post Push Update - Upgraded features show on tablet, but version number on Get School Data still shows the old number

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• Post Push Update - Tablet still shows the old features. There is no way to know if the upgrade has been completed

  If the old features are coming after upgrading the app it itself indicates that the app has not been upgraded in such cases restart the device and upgrade again.

• Post Push Update - Tablet does not show the Upgrade Now option

  Tablet will show Upgrade now options post 24 hours of Push update if there is any App upgrade available it is not mandatory that after every Push update process there would be an App upgrade pop up in Tablet. It would show the upgrade next day if the ...

• Get School Data - Logs very often do not get downloaded (They show a red cross)

  Get School data is an internet dependent process,When the internet speed is low or connection is unstable it will show this error. Always keep your Facilitator App updated in order to avoid this issue.

• Get School Data- Takes too long and then fails repeatedly. Unable to tell if data from school has been downloaded onto the Facilitator App

  Step-1 Check if you have the latest version of Facilitator App Step-2 Make sure that latest Download data was performed and push updates happened to Pi. Step-3 Check that Pi is on a stable connection. Step-4 If gets school data shows failed then the ...

• Push Updates - Upgrades do not work easily. Often, one or more tablets do not get upgraded in each school and require multiple tries. There is no error message to understand what goes wrong

  Push updates from facilitator app are different than of Updates on the Tablets Note:- Push update is meant to Update Pi only.