स्मार्ट उपस्थिति (हिमाचल)
Cannot find the new student names in the student list?
- Kindly ensure that the new student details have been updated correctly on the UDISE portal. - Once updated, the names will be visible in the chatbot within 2 weeks. If the names are still not showing after this period, please contact us.
Class is not visible on the bot — what should be done?
Please verify whether the class information and student enrollment are correctly updated on the State Education Portal. - If already updated: If the details are updated on the UDISE portal, please confirm their basic details, like email ID, UDISE ...
I can see the names of some old students on the bot. How can these be removed from the list?
Kindly verify whether your school’s student data has been updated on the State Education Portal. - If already updated but still visible : If the details are updated on the UDISE portal, please confirm their basic details, like email ID, UDISE code, ...
I can see the names of some old students on the bot. How can these be removed from the list?
Please verify whether the student information has been correctly updated in the State Education Portal. - If yes: If the details are updated on the UDISE portal, please confirm their basic details, like email ID, UDISE code, and Teacher code and ...
Some of the students' names are showing in the wrong section on the bot?
Please verify whether the student information has been correctly updated in the State Education Portal. - If yes: If the details are updated on the UDISE portal, please confirm their basic details, like email ID, UDISE code, and Teacher code and ...
Students are not promoted to the next grade or class?
First, please check whether grade progression has been completed for your state in the state database. - If progression is completed: The system will reflect promoted students after syncing with the State Portal. If the data is correct on the portal, ...
How to download the attendance report for teachers?
Please follow the steps below: - Open the Persistent Menu by clicking the 4-dot icon beside the typing area. - Tap on “Attendance Status.” - Choose “Teachers Attendance Report.” - You will now see the summary of teacher attendance. - Tap on “Download ...
How to download the attendance report for students?
Please follow the steps below: - Tap on the Persistent Menu (You can find it by clicking the 4-dot icon in the bottom-left corner of your screen, next to the typing area.) - Select “Attendance Status.” - Tap on “Student Attendance Report.” - Click ...
In the Geo Self Check-in feature, can every staff member submit their attendance?
- No, not every staff member is allowed to submit their attendance. - They are allowed to perform Geo Self Check-in using the chatbot. - The final attendance can only be submitted by the Head of School (HOS) / Principal / Head Teacher / Incharge, as ...
Can user do self check in after attendance submission?
Yes, you can perform self-check-in after the HOS has submitted the attendance. However, please note: - This check-in will not be captured in the Teacher Attendance Report. - A red mark will appear, indicating that the check-in was done after ...
What to do if the bot is showing the wrong location during self check-in?
- If you're using a desktop computer to access the chatbot, the location may sometimes be incorrect due to technical limitations. - To avoid this issue, we recommend using an Android phone to perform self-check-in. - On a mobile device, the location ...
Who will authorize the attendance after check-in?
- As per the guidelines of the State Education Department, Teacher Attendance must be authorised by the Principal / Head Master / Head Teacher / Incharge, or any similar official designation authorised by the state.
How can we Check In?
Please ensure you are already registered on the chatbot. - Open the chatbot and click on “Self-check-in” from the Home Menu. - The bot will request your location. - Tap on “Share Location.” - A map will appear on your screen. - Tap the arrow icon to ...
What if the non-teaching staff doesn’t have a smartphone?
If the non-teaching staff member does not have a smartphone, they can: - Use the Android phone of a colleague at school. - Log in to the chatbot using their credentials and perform a self-check-in. - The Head Teacher / Principal must then authorise ...
Why does the complete screen go blank after clicking on 'Record Attendance'?
- This may happen due to a slow internet connection or a temporary technical glitch. - Please try again after some time. - Ensure you have a stable internet connection before proceeding. If the issue continues, kindly contact us again for quick ...
Can this Attendance Chatbot/Smart Upasthiti Chatbot function offline?
The Attendance Chatbot/Smart Upasthiti Chatbot currently requires an active internet connection to function. - Offline usage is not supported at this time. - Please ensure that your device is connected to the internet when using the chatbot.
After self check-in, attendance submission is compulsory or not?
Yes, attendance submission is mandatory even after self-check-in. - Only the Head of School (HOS) / Principal is authorised to submit the final teacher attendance for the school. - Without this final step, the attendance will not be considered ...
How to give the right to the second Head of School to mark attendance?
- The authority to submit teacher attendance is limited to specific designations approved by the State Education Department. Apart from single teacher schools, all the schools have 02 designated HoS according to UDISE. - If another teacher needs to ...
If one or both the Head of School(HoS) are on leave, who will submit the teacher's attendance?
- Only the Head Teacher / Principal is authorised to submit teacher attendance. Apart from single teacher schools, all the schools have 02 designated Head of School(HoS) according to UDISE. - If one one the HoS is on leave, the second HoS can mark ...
How to mark the attendance of deputation staff?
- The deputation staff should perform a self-check-in using the Attendance Chatbot at the school where they are currently posted. After the check-in, the Head Teacher / Principal of the original school (from where deputed) must submit the final ...
If someone doesn't have a smartphone, who will mark the attendance of Teaching/Non-Teaching staff in that case?
If a teacher or non-teaching staff member does not have an Android phone, they can: - Log in to SwiftChat using a computer, or - Use a colleague’s Android phone available at school. - They must complete their self-check-in from the device used. ...
How to mark the attendance of the night watchman in Smart Upasthiti?
- After completing their duty, the night watchman must do a self-check-in using the chatbot. - The next morning, when the teaching and non-teaching staff arrive and complete the self-check-in, the Head of School will submit the staff attendance along ...
How to mark Non-Teaching Staff Attendance?
- Please ensure that the non-teaching staff member's details are updated correctly on the UDISE portal. - Once updated, they can perform self-check-in using their National Teacher Code through the Attendance Chatbot. - After self-check-in, the Head ...
What options are available if a teacher forgets to mark Student attendance?
- If a teacher forgets to mark student attendance on a given day, the Principal / Head Teacher / Head Master, or another authorised teacher, may still submit the attendance for that class, within the submission window defined by your state. - No one ...
How to edit the attendence after submission ?
- Once you submit the attendance, you will get a 20-second window to make corrections. - After this timer ends, the attendance is auto-submitted and cannot be edited. - Kindly review all entries carefully before submitting.
Who submits Teacher Attendance?
Only individuals designated as Head Teacher / Head Master / Principal are authorised to submit teacher attendance for the school.
Who all can submit Student Attendance?
- As per guidelines from the State Education Department, all Teaching Staff — including Teachers, Principals, Head Teachers, and Head Masters — are eligible to submit student attendance. - There is no restriction on the number of classes; an eligible ...
What is the process of recording attendance of students using the Attendance Chatbot/Smart Upasthiti Chatbot?
If you are Non-Teaching Staff: - As per state guidelines, you may submit your own Check-in (if allowed). However, you will not be able to mark student attendance. If you are Teaching Staff, please follow these steps: Step 1: Register & Check-in - ...
The teacher's name is missing from the attendance — what should be done?
- If a teacher’s name is not appearing in the attendance list, it likely means that their details are not updated on the UDISE portal. - Please contact the relevant authority to ensure that the teacher’s information is updated accurately. - Once ...
How to get the National Teacher Code for non-teaching staff?
- Please confirm that the non-teaching staff names are correctly updated on the UDISE portal. - Once this update is completed, the National Teacher Code will be auto-generated within 2 weeks.
I transferred to another school. How do I register in the new school on the bot?
Please ensure that your transfer details and teacher profile are correctly updated in the State Education Portal. - If updated, and it is still not visible: The teacher has to click on the attendance bot in the persistence menu, then click on edit ...
Why can't I see my teacher's name on the bot?
- Please confirm whether the teacher is a new joiner or has recently transferred from another school. - If yes, kindly check if their details are updated on the UDISE portal. Please note that the bot retrieves teacher names from the UDISE portal. - ...
How to access the Attendence Bot?
- Please download and install the SwiftChat app from the Google Play Store. - Once the app is installed, you must have received the Attendance Bot link from your State Education Department. - You can also scan the QR code provided to open the bot ...
What is the registration process for the Attendance Chatbot/Smart Upasthiti Chatbot?
To register on the Attendance Chatbot/Smart Upasthiti Chatbot, please follow these steps: - Click the official Attendance Chatbot link or scan the QR code shared by your state. - Type “Hi” to start the conversation. - Choose your preferred language. ...
What to do when the Teacher code is not working, or it is showing "Invalid teacher code"?
- Please ensure that your Teacher ID is entered correctly and there are no unnecessary spaces in it. - Kindly reconfirm your ID from official school records. - If the code is still not working: a) It may be due to outdated information on the UDISE ...
What to do when the UDISE code is not working, or it is showing "Invalid UDISE code"?
- Please make sure that the 11-digit UDISE code is entered correctly, without any extra spaces before, within, or after the code. - Kindly cross-check the UDISE code from your school’s official records. - If the School code is correct but still not ...
Which Teacher ID should I use to access Swiftchat Chatbot?
- In some states or union territories, teachers may have been assigned multiple Teacher IDs. - We kindly recommend referring to the official circular or the Training Manual shared by your State Education Department. - It will mention which specific ...
How to get UDISE code?
- If you're not sure about your school’s UDISE code, we kindly suggest checking with the School Principal or Headmaster. - Alternatively, you may also contact the concerned Officials of your district/state. - They will be happy to help you with the ...
What is a School UDISE code?
- Every school is assigned a unique 11-digit number known as the UDISE code. - This code is issued by the National Informatics Centre (NIC) under the Ministry of Education, Government of India, at the time of the school’s registration. - The Central ...